Schedule: Monday – Friday (8:00am – 4:30pm)
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
As part of a multi-disciplinary team, the Clinical Case Manager will provide field-based and site-based clinical services with program participants to help remove barriers to housing placement and retain permanent housing. The Clinical Case Manager’s primary responsibilities are to comprehensively assess initial and ongoing individual needs, build rapport, and sustain therapeutic engagement while implementing interventions guided by functional needs assessments and treatment goal plans. Clinical Case Managers utilize clinical knowledge and skills to create interventions that target growth in coping skills and other life-skills learning. Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, Clinical Case Managers support housing stability, medical and mental health wellness, and community integration.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintain a caseload of approximately 20 high acuity program participants for intensive case management services (up to 40 if low acuity).
- Develop relationships with program participants with a focus on facilitating independence and maintenance of improved physical and mental health.
- Provide crisis assessment and intervention.
- Facilitate life skills and coping skills groups for program participants, as indicated.
- Contribute clinical insight during weekly team case conferencing.
- Meet regularly with clinical supervisor and attend weekly group supervision to obtain hours towards licensure. Supervision is provided at no cost to employees.
- Collaborate with the LA County Department of Mental Health (DMH) and the Department of Health Services (DHS) programs to enhance coordination within the program participants treatment team.
- Engage program participants and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
- Assist in the screening, intake, and enrollment of program participants, including orientation to program policies and goals.
- Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
- Complete assessment of mental health symptoms and diagnoses to guide mental health service linkage.
- Complete quarterly collaborative goal plans with program participants with the purpose of targeting areas that will improve the quality of life and health outcomes.
- Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
- Ensure all program participants documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
- Maintain confidentiality of program participants information per HIPAA and internal agency guidelines.
- Assist program participants in applying for and obtaining all benefits to which they are entitled.
- Coordinate appointments, transportation, and follow-up services for program participants to improve access to primary health care, mental health care, substance use services, and other local resources to build sustainable community connections and reduce the need for emergency health care services.
- Directly transport program participants in personal vehicles to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
- Support program participants by teaching and modeling life skills involved, such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
- Communicate effectively with property managers and other third-party partners.
- Work cooperatively and cohesively with a multidisciplinary team, including participation in weekly staff meetings, direct individual supervision, and training.
- Adapt workload as directed by the supervisor in response to funder expectations.
- Other duties, as assigned.
- Master’s degree in a mental health field.
- Registered with the California Board of Behavioral Sciences or ability to do so within the first 6 months of employment.
- Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
- Willing and able to transport program participants in your personal vehicle.
- Experience working with homeless individuals, those living with mental illness and/or substance addictions, preferred.
- Demonstrated knowledge of case management preferred.
- Able to work in a high tolerance Harm Reduction model with program participants experiencing multiple barriers.
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.