The Qualtrics Research Services Team provides research solutions that go hand in hand with our technology offering. It is through this unique pairing of both software and services, that Qualtrics has become a world leader in Experience Management, serving both the corporate and education sectors. Currently, we have a global establishment of over 200 team members, with offices and teams in North America, EMEA, and APJ. As we continue to grow at a rapid rate, our major focus is on strategically expanding our Higher Ed teams by hiring diverse talent that wants to make a difference and contribute to a winning and innovative culture.
At Qualtrics, our recipe for success is simple. Hire the best, train and enable them to perform at their very best, and provide a culture and environment for success that retains our talented people long term. As an SDR, we provide a very clear and intentional program that allows you to build the necessary skills to later promote to, and perform as, an Account Executive.
The Expectation for Success
As a Research Services SDR, you will become part of a crucial team that is enabling us to scale at a very fast rate. Currently, Qualtrics is used by 80% of all universities worldwide. You will work to extend our services offering to various buyers across the university landscape, thus enabling very important institutional and academic work to be completed easier, faster, and better than any other solution out there. The world runs on academic research and it is through this research that we can help Universities make a positive difference. Whether you’re speaking with an undergraduate college student, a tenured professor, a dean, or a chief marketing officer, you will be challenged to come up with new and creative solutions to address their research needs and objectives.
Our expectation is two fold: (1) Performance – you hit your monthly quotas through achievement of various sales metrics (e.g. setting meetings, generating sales opportunities) that are important to the business and our clients (2) Culturally – you are positive, one team minded, willing to be coached, and driven to contribute to our continued success as a department.
Our commitment to you is that we will provide a winning program and promotion pathway that is clear cut and metric based to allow you to know exactly what you need to do to accelerate your career trajectory and earnings, while finding personal fulfillment in the work you do.
A Day in the Life
– You will work hand in hand with the Sales Account Executive teams to execute your Account Strategy Plan, which focuses on selling our services to Universities to assist in their institutional and academic research initiatives. To achieve this, you will search for and find key contacts, and set meetings with those contacts for the Account Executives you support.
– At later stages in our SDR program, you will personally begin to consult and advise clients on complex research projects yourself, ranging from students and professors working on academic research to university leadership conducting important market research initiatives that drive admissions and enrollment KPIs. This is meant to prepare you for an eventual Account Executive position, where you will carry a sales quota.
– Begin to manage pipeline in our CRM and learn forecasting methodologies.
– Coordinate with our Account Executive teams, Project Management teams, External Partners, Finance, and Legal, to ensure the success of each research project you support.
What differentiates us from other companies
We live by our cultural values: TACOS – Transparency, All In, Customer Obsessed, One Team, and Scrappy
We hire the best with the intention of developing and promoting within. Our company success cannot be done without the success of our people.
We lead from the front on important issues. We have several teams focused on Diversity and Inclusion (MOSAIQ), cancer research (Five For The Fight), WFH (COVID Taskforce), Women in Leadership (WLD), Veterans (QSalute)… the list goes on.
We provide a very comprehensive benefits package with lots of opportunity to promote.
You can learn more about our Sales Development Program here.
Qualtrics is an equal opportunity employer
Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.