The Pipette Calibration Technician I reports directly to the Team Leader, Manager or Director, depending upon the organizational structure. These positions are non-exempt. Thirty percent travel may be required.
Expectations:
Pipette Technicians are expected to take a proactive role in supporting the Pipette Services Team and in providing client pipette support. The Pipette Technician is expected to build a high level of trust with internal and client personnel. This trust is developed through consistently upholding PCI Values and demonstrating Honesty, Integrity, Pride, Accountability, Teamwork, and Commitment.
Responsibilities/ Assignments:
Pipette Calibration Technician I
- Works with basic laboratory instrumentation, as well as operates computer-based applications utilized in a laboratory environment. Further develops technical skill whenever possible through internal or external training programs.
- Completes calibrations, qualifications, PMs and changes with GxP documentation in an accurate and timely manner and in accordance with PCI and Client Standard Operating Procedures (SOPs).
- Always considers safety when executing tasks and projects. Ensures that PCI work areas are safe, neatly organized and professional on-site and in office.
- Places high priority on internal and external customer service. Listens to clients’ needs and works with Tech II’s, Tech SRs, or Team Leaders/Managers to come up with effective solutions.
- Displays professionalism with appearance and with written and verbal communication. Provides regular updates on projects to Tech SRs, Team Leader/Managers.
- Plans in advance and is prepared with the correct supplies and equipment for each job.
- Timesheets and expense reports are completed weekly with accurate labor and expense codes.
- Is ethical and trusted among clients and partners. Supports and furthers the PCI Success Philosophy.
- On average, 90 – 95% of work time will be utilized completing calibration and maintenance events.
- Is attune to potential new opportunities for PCI when at a client site or interacting with a client and relays this lead back to Leader/Manager.
Skills Required:
Pipette Calibration Technician I
- Familiar with pipettes and laboratory instrumentation including those that are computer-based.
- Ability to make independent decisions within defined scope of work, seeks clarification and direction when needed.
- Understands and applies basic concepts of calibration and calibration requirements including accuracy testing requirements.
- Ability to climb stairs; climb on equipment such as tanks. Moderate to heavy lifting.
- Must have a valid driver’s license and good driving record.
- Working knowledge of MS Office suite.
- Understanding of GMP/GLP and Life Science industry regulations.
Experience & Education Required for Pipette Calibration Technician I:
A four-year degree in Life Sciences, Engineering, Electronics, or other related technical field; or a two year degree and two years of laboratory experience, or the equivalent combination of education and experience. Pharmaceutical industry or quality system experience is preferred.