Receives calls for emergency and non-emergency services, screens calls and dispatches law enforcement or other appropriate response vehicles to investigate; operates a computer-aided dispatch system and computerized electronics communication system; monitors radio traffic, and location information of law enforcement personnel.
Answers emergency and non-emergency calls for service.
Operates a state-of-the-art computer aided dispatch (CAD) system and computerized electronics communication system. Screens and inputs calls for service into system including reported crimes(s), using proper event codes.
Evaluates and prioritizes calls for service to determine the nature of the call and appropriate level of service required.
Dispatches and monitors radio traffic and location information of law enforcement personnel simultaneously.
Checks jurisdictional boundaries and notifies other agencies when a call is within their boundaries. Provides assistance as requested.
Responds to inquiries from law enforcement personnel for information on tag numbers, warrants, and other miscellaneous inquiries. Makes phone calls as needed.
Maintains communication logs in accordance with state regulations and agency policies.
Successfully completes all assignments to duties as directed specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.