Serves as a personal administrative assistant to the Captain and provides clerical services for the Lieutenants. Receives all incoming telephone calls directed to the Correctional Services Department. Ascertains the identity of the caller and the purpose of the call, determines those which should be routed to the appropriate individual and those which can be handled personally, and refers others to appropriate institution departments. Incumbent handles routine inquiries from both staff and inmates, providing technical assistance and answering questions regarding the general nature of correctional services.
Utilizing a computer, incumbent type reports of assaults, escapes, deaths, and major and minor incidents to the Regional and Central Office, with a high degree of accuracy. Request pertinent data from other departments, for inclusion in the Correctional Services Quarterly Reports.
Responsible for preparing itineraries and travel vouchers, and making all travel arrangements for the Captain. Provides direct supervision of inmate orderlies assigned to the Captain and Lieutenants, acts as a resource person, and ensures the accuracy of inmate work. May perform timekeeping duties including maintaining and preparing time and attendance records. May collect and compile statistical data.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
To be considered for the position, you must meet the following qualification requirements:
As a general rule, education is not creditable above GL- 05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.
One year of progressively responsible specialized experience that equips you with the qualifications to successfully perform the duties of the position. You must have at least one year of specialized experience equivalent to the GL-5 level in federal service.
Some examples of this qualifying experience are:
- Experience receiving telephone calls and visitors, handling requests for information, processing incoming and outgoing materials such as correspondence, reports and memoranda.
- Experience editing and composing letters and reports, transcribing notes, and reviewing correspondence.
- Experience performing office automation duties using a personal computer, preparing a calendar, worksheets, typing a variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files.
- Experience scheduling and maintaining appointments, coordinating meetings and conferences, making travel arrangements, and performing time and attendance functions.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.