'Canes, are you interested in connecting with UM students and alumni for mentorship and networking? Join Cane2Cane!

Skip to main nav
  • Guests
  • Log in
  • Sign up
Toppel Career Center LogoUniversity of Miami | Toppel Career Center
Alumni Career Corner
Skip to content
  • Resources
    • Career Tools
    • News & Advice
    • Resume Scanner
  • Career Coaches
  • Featured Jobs + Employers
  • Mentoring + Networking
  • Events
  • Industry Clusters
    • Agriculture, Food & Natural Resources
    • Architecture & Construction
    • Arts, Audio/Video Technology & Communications
    • Business Management & Administration
    • Education & Training
    • Entrepreneurship
    • Finance & Real Estate
    • Government & Public Administration
    • Health Science
    • Hospitality & Tourism
    • Human Services
    • Information Technology
    • Law, Public Safety, Corrections & Security
    • Sports & Marketing
    • Science, Technology, Engineering, & Mathematics
  • Contact Us
    • Get Involved
    • Contact Information
    • Social: What’s Happening

Bodorlaser Inc.


Jobs

Customer Service Engineer

  • Share This: Share on TwitterShare on LinkedinShare on Facebook
  • Copy Link
Posted on: February 1, 2021 Apply Now
Expires March 31, 2021

To support customers with Bodor Lasers. Responsible for offering technical advice to the customers and after-sales service in the field.

  • Serve as the main point of contact for customers, and provide direct support for laser machines through phone, email, chat and on-site visit.
  • Assist personnel and customers with troubleshooting of the laser machine’s mechanical and electrical problems, and take appropriate action to resolve customer issues.
  • Track technical issues and incoming requests from customers.
  • Manage schedule and follow up with customers in territory to ensure customer is optimizing the use of the lasers.
  • Perform mechanical repair on laser machines at customer’s location, and ability to determine if the repair will require special resources or parts.
  • Understand layout drawings and blueprints in the installation of equipment.
  • Develop and maintain a (replacement) parts list and ensure the parts are in stock by effectively communicating with relevant customers, staff, vendors, and manufacturers.
  • identify safety issues on the machines.
  • Provide customer trainings.
  • Write and compose service reports and expense reports.
  • Perform failure mode analyses and make upgrade recommendations.
  • Assist with the final integration and commissioning of complex automation projects as needed.
  • Assist with heavy mechanical moves, such as loading/unloading of equipment onto trucks as needed.
  • Regular travel within assigned territories.
  • Other duties as assigned.

Basic Qualifications:

  • Associate degree in mechatronic, automation engineering, mechanical/electrical engineering or equivalent with 2+ years’ experience on automated CNC machines.
  • Recent experience of installing, repairing and diagnosing problems of automated CNC machines.
  • Familiar with engineering software, such as SolidWorks, AutoCAD, etc.
  • Able to read and interpret electrical and mechanical drawings and test equipment.
  • Excellent verbal and written communication skills.
  • Demonstrated technical writing skills.
  • Proficiency in Microsoft Word, Excel, and remote communications.
  • Proficient at working independently and as part of a team in a fast-paced environment.
  • Self-driven and responsible.
  • Ability to work under pressure.
  • Ability to travel as required (local and domestic).
  • Ability to life 50 lbs.

Preferred Qualifications:

  • Bachelor’s Degree in mechatronic, automation engineering, or electrical engineering from an accredited university.
  • 5+ years’ related experience on automated CNC machines.

Perks:

  • Competitive compensation package

To submit your resume, please email to: admin.us@bodor.com.

Company website: https://www.bodor.com/en/

Bodorlaser Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. we conduct background checks and drug screen, in accordance with company policies and federal and state guidelines.

Apply Now
   

JOBSCAN

The more effectively you can tailor your resume for a specific job, the better your chances are. Easily optimize your resume by completing a scan below. By scanning and comparing your resume versus any job description Jobscan will give you an instant analysis of how well your resume is tailored for a particular job and how it can be even better optimized for an applicant tracking system (ATS). To start, paste in the text of your resume then paste the text of the job posting you’re interested in, and press Scan.

         
University of Miami Toppel Career Center
Alumni Career Corner
TwitterFacebookLinkedInInstagramYouTube
Toppel Career Center
5225 Ponce De Leon Blvd.
Coral Gables,FL 33146
(305) 284-5451
hireacane@miami.edu
Privacy Policy | Terms of Service
Copyright © 2021 University of Miami Toppel Career Center
Powered by uConnect