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BBI Logistics


Jobs

3rd Shift Account Manager

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Posted on: April 7, 2021 Apply Now
Expires June 30, 2021

The position.

BBI Logistics offers transportation solutions including, but not limited to truckload, intermodal, LTL, expedited, purchase order consolidation, route optimization, cold storage, and disaster response. As a part of our support team, you will act as the lifeline between our sales team and transportation partners.

What you’ll be doing.

· Handle a high volume of inbound and outbound phone calls, ensuring pick up and deliveries are on schedule.

· Build relationships with carriers and customers to understand needs and ensure an excellent customer service experience.

· Responsible for the coordination, scheduling, and planning of customer freight shipments.

· Analyze and negotiate rates with carriers based on current market prices.

· Update Account Managers on any issues that arise throughout and resolve issues in a timely and professional manner.

· Ensure all proper paperwork is received for billing.

· Work efficiently and effectively in a fast-paced environment.

· Document and manage all tasks in our internal systems.

· Respond to customers efficiently, thoroughly, and professionally.

What we’re looking for.

· High School Diploma. Bachelor’s Degree preferred.

· 2+ years of relevant, customer service experience.

· Self-motivated with a strong desire to meet customer needs.

· Desire for a long-term career with a fast-growing company.

· Transportation industry knowledge and experience is a plus.

· Must be able to work a flexible schedule, including weekends.

Apply Now
   

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